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The Kora platform

Everything your business needs to operate.

Start with the modules you need today and expand as your organization grows.

Explore the platform

Project ManagementRun every engagement from kickoff to closeout in one place.Time Tracking & TimesheetsDay, week, and month timesheets your team will actually fill in.Billing & InvoicingFrom billing-ready milestone to a paid, numbered invoice.Business Development & CRMPipeline, opportunities, and partners in one register.People & HROne employee directory, one source of truth.RecruitmentA public careers page and a real applicant pipeline.Performance ManagementReviews tied to the delivery data you already have.Approvals & WorkflowOne inbox for every approval waiting on you.Reporting & DashboardsDashboards scoped to what each role should actually see.

Why KoraOne connected system Built for billable teams Security and access control Works with your stack

Operations · Tickets & Helpdesk

Keep service requests moving toward resolution.

Ticket overviews, queues, assigned work, and settings support service teams and internal help requests.

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Ticket overview and detailed records

My work for assigned tickets

Ticket configuration

Internal helpdesk access

Current capabilities

What you can do in Tickets & Helpdesk

Ticket overviews, queues, assigned work, and settings support service teams and internal help requests.

Ticket overview and detailed records
My work for assigned tickets
Ticket configuration
Internal helpdesk access

Read the workflow guide →

How the workflow fits together

01Open Tickets or Helpdesk and create or locate the request.

02Review its details, current status, and assignment.

03Use My work to focus on tickets assigned to you.

04Update the record through the available workflow and review its status after saving.

Next

Where this connects.

Reporting & Dashboards

Dashboards scoped to what each role should actually see.

Roles & Permissions

Built for how your organization actually delegates authority.

Approvals & Workflow

One inbox for every approval waiting on you.

See Tickets & Helpdesk on your own work.

We'll run a live project of yours through it rather than showing a demo tenant.